the smartpress story

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Who We Are

At Smartpress, we turn your ideas into beautifully printed realities - and care deeply about every detail along the way. We're here to help your business thrive through premium print marketing that's thoughtfully made and personally delivered.

We serve some of the world's most respected brands and small businesses alike, and always with the same promise: Exceptional quality. Genuine care. And a commitment to doing good.

As a 100% employee-owned company, we don't just print: We partner, support and show up for each other and our clients.

Smartpress Employees
Smartpress Employees

Our Origin

Before Smartpress began, our parent company, The Bernard Group, built its reputation serving some of the world's top luxury brands. But we saw an opportunity to do more.

We serve some of the world's most respected brands and small businesses alike, and always with the same promise: Exceptional quality. Genuine care. And a commitment to doing good.

As a 100% employee-owned company, we don't just print: We partner, support and show up for each other and our clients.

What we do

We specialize in making complex projects feel simple and supported. And we offer services that go beyond printing (and that other printers don't have). You bring the vision, we'll help you bring it to life with unmatched expertise and heart every step of the way.

Whether you're creating booklets and mailers, signage and packaging or trade show assets and branded apparel, Smartpress is your trusted partner for:

Total Customization
Custom print solutions with your very own print concierge.
Request A Custom Quote
Mailing
We handle your list purchasing and processing, variable addressing and complete fulfillment services.
Learn More About Mailing
Kitting, Assembly & Warehousing
We compile your sample kits, marketing packages, manuals and more - and even add belly bands, binding hardware and adhesives. Plus, we can store your kits in-house until you're ready to use them.
Learn More About Kitting
Marketing on Demand PlatformTM
A one-stop shop print marketing management portal for businesses and enterprises that spend $50K or more on print annually.
Learn More About MOD
Business Hub
Create and manage your own library of marketing assets personalized for your business, including templated projects, brand kits and inventoried items.
Learn More About Business Hub
Specialty Stocks & Finishing Options
The most extensive range of paper stocks and substrates out there, including tons of eco-friendly options. Plus, wow-worthy finishes like foil, raised UV, shrink-wrapping and more.
Learn More About Stocks & Finishes

It's amazing to watch complex projects come together so seamlessly. We live in that space between precision and creativity, and it never stops being rewarding.

Jami
Smartpress Customer Experience Specialist Team Lead

what sets us apart

We lead with care and back it up with craft. Our approach is simple: Create premium-quality print with world-class service and do it as sustainably as possible. That's the marketing way of saying it. Another way? Print beautifully, put people first and protect what matters.

We blend the personalized care of a local print shop with speed, capability and innovation to be the online printer clients can rely on in today's fast-paced environment.

Here's how we stand out:

PREMIUM QUALITY
Total customization, specialty finishes like raised UV, foil and Soft Touch laminate, plus industry-leading color.
Live Human Support
Your own personal rep, real-time help, one-on-one video consultations and sincere conversations.
Sustainable Practices
Carbon neutral for Scopes 1 & 2, an EcoVadis rating in the top 2% of all companies and ISO 14001 certification.
Top Technology
One of the largest fleets of HP Indigo HD presses in the world.
National Reach
Shipping hundreds of custom orders daily across North America.
Real Expertise
A creative, design-savvy team that treats every order like their own.

Smartpress is great at being a large organization but still providing a personal touch and working with clients on really cool, custom work, making each job feel important no matter the size, quantity or complexity. It's hard work, but if it were easy, everyone would do it.

John
Smartpress Account Executive

who we serve

Whether you're leading a major campaign or building your brand from scratch, Smartpress meets you with the same commitment: To deliver your vision with care, consistency and excellence.

We're proud to support clients of every size, from bold startups to established enterprises, across nearly every industry:

Retail & E-commerce
Creative Studios & Agencies
Franchises & Corporate Enterprises
Finance & Insurance
Education
Nonprofit Organizations
Events & Hospitality
Restaurants & Food Service
Health Care & Medical

We're working behind the scenes tirelessly to make sure your print job comes to you exactly how you envisioned it.

Cody
Smartpress Email Marketing & Social Media Specialist

Our Journey So Far

1999
The Bernard Group is founded, built on the belief that printing can be personal, powerful and principled.
2009
Smartpress.com launches, creating a better way to print online, with custom quoting, expert support and real human connection.
2010
Marketing on Demand (MOD) begins, offering personalized print management for businesses with distributed teams and big goals.
2013
Becomes 100% employee-owned, fueling our care and commitment.
2016
Brand refreshes, with a new logo and visual identity that better reflects our evolving vision.
2018
Expands to house one of the largest fleets of HP Indigo HD presses in the world, putting world-class color, precision and production power at our clients' fingertips.
2019
Earns EcoVadis Gold rating and global recognition for our commitment to ethical and sustainable business practices.
2020
Launches Carbon Neutral Program, offsetting Scopes 1 & 2 emissions for all direct operations.
2022
Launches Print Points Loyalty & Referral Program to give back to the clients who trust us most.
2023
Introduces Pressy, our digital assistant who brings knowledge and support right to our clients' screens.
2024
Opens South Carolina production facility, strengthening our fulfillment network and ensuring smarter logistics for faster, more reliable service.
2025
Launches Smartpress Intelligence, for guided ordering with AI-informed insights.

Achieves A+ accreditation from the Better Business Bureau, reflecting our consistent, customer-first reputation.

Today

950+
employees
5.0-star google rating
with thousands of reviews from clients who feel truly cared for (which is the whole point anyway).
676,000 sq.ft of space
across eight locations in Minnesota, New York, Washington and South Carolina.
Today
Today

our Values

Our company is grounded in the conviction that business can be a force for good.
Matt Hanson
CEO
That's not only a great soundbite (er, speechbite?) - it's a fact, and we're building a company that reflects it. Our mission is to create a more enjoyable, efficient and sustainable print experience that focuses on people.

Our core values:
WOW our clients and each other.
Foster freedom and trust with ownership.
Pursue excellence with breathtaking speed and quality.
Support and celebrate talented teams of caring people.
As a 100% employee-owned business, we work for each other, our clients and something bigger than ourselves. Every success is shared, and every voice matters. (What a vibe, right?!)

Smartpress isn't just where I work - it's where I grow, where I'm supported and where I get to help others succeed. That matters.

Jami
Smartpress Customer Experience Specialist Team Lead

Our Culture

Smartpress is made up of real people who care. Like really care. About what? Getting your project right, for one. Not missing any details, for two. Providing an amazing overall experience, for three, four, five, six... You get it.

Our team includes artists, designers, makers and dreamers. We're people who understand the creative process because we live it. That's why we take the time to listen, support and follow through with integrity and skill.
We're sort of print nerds who want to help people get really cool print projects completed.
John
Smartpress Account Executive
We nurture talent, support career growth and champion a diverse, inclusive workplace where every co-owner feels valued. Because when we thrive, so do our clients. (Ready to thrive? Join our team.)

This is the only place I've worked where everyone's voice is truly heard. That creates something powerful.

Jody
Smartpress Prepress Technician

Sustainability & Corporate Social Responsibility

For us, caring for people and the planet isn't a trend - it's in our very DNA. We lead the way in socially-responsible business practices by:.

  • Printing carbon neutral (Scopes 1 and 2).
  • Offering sustainable paper stocks and green alternative substrates.
  • Sourcing every print material responsibly.
  • Supporting charitable partners in our local communities and beyond.
  • Tracking employee well-being and environmental goals.
See all the ways we're committed to making positive change.

Sustainability isn't just a checklist for us - it's who we are and part of everything we touch.

John
Smartpress Account Executive

Why Smartpress

We're not just an online printer. We're our clients' creative partner and biggest supporter. From first proof to final product, we're with them every step of the way, offering insight, design expertise and heartfelt service that's rare in this industry.

From ideas to ink, Smartpress transforms creative ideas into premium print solutions with unmatched precision and human care, delivering wow-worthy results that help our clients' businesses thrive.

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